Shipping Policy
1. Shipping Zones and Destinations
- We ship to [India, North America, Europe, Asia-Pacific].
- Some locations may incur additional fees or require longer delivery times due to customs regulations or remote status.
2. Shipping Methods and Costs
- Standard Shipping: Delivered within 5 business days. Cost calculated at checkout based on weight, dimensions, and destination.
- Express Shipping: Delivered within 3 business days. Available for select locations at an additional cost.
3. Order Processing Time
- Orders are processed within [X] business days (excluding weekends/holidays).
- Processing delays may occur during peak seasons (e.g., Black Friday) or for custom orders.
4. Shipping Tracking
- Tracking numbers are provided via email once orders ship.
- Monitor delivery status via your account dashboard or carrier links (e.g., DHL, FedEx).
5. Customs, Duties, and Taxes
- Customers are responsible for duties, taxes, or brokerage fees imposed by their country.
- We do not collect these fees upfront; they are billed directly by the carrier or customs.
6. Shipping Restrictions
- We do not ship to PO boxes, APO/FPO addresses, or freight forwarders.
- Hazardous materials (e.g., tire sealant cans) may require special handling.
7. Delivery Issues
- Lost Packages: File a claim after 14 days of no updates. Replacements issued pending carrier investigation.
- Damaged Packages: Refuse delivery and contact us immediately with photos of damage.
8. Returns and Shipping
- Return shipping costs are your responsibility unless the item is defective or incorrect (see Cancellations and Refunds Policy).
9. Contact for Shipping Queries
- Email: support@kisantyres.net
- Phone: 6396864050