Cancellation & Refund Policy

 

Last updated on 22-04-2025 14:49:42

 

PANKAJ PARASHAR believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

 

• Cancellations will be considered only ifthe request is made immediatelyafter placing the order.

However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

 

• PANKAJ PARASHAR does not accept cancellation requests for perishable itemslikeflowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product

delivered is not good.

 

• In case ofreceipt ofdamaged or defective items please report the same to our Customer Service team.    The request will, however, be entertained once the merchant has checked and determined the same at his  own end. This should be reported within 7 Days days of receipt of the products. In case you feel that the   product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 Days days of receiving the product. The Customer Service Team after

looking into your complaint will take an appropriate decision.

 

• In case ofcomplaints regarding products that come with a warranty frommanufacturers, please refer the issue to them. In case of any Refunds approved by the PANKAJ PARASHAR, it’ll take 9-15 Days days for the refund to be processed to the end customer.